Recover AI provides e-commerce brands with AI-powered phone agents that automatically contact customers with abandoned carts. By engaging shoppers and addressing their concerns, Recover AI helps businesses recover lost sales and increase revenue.
Funding
Funding not disclosed
Founders
Product
Problem
E-commerce businesses often lose potential revenue due to abandoned shopping carts, as customers may leave the checkout process for various reasons without completing their purchase. Manually following up with each customer is time-consuming and resource-intensive, leading to missed opportunities to recover these lost sales.
Solution
Touchpoint (formerly Recover AI) provides AI-powered voice and SMS agents that automatically engage with inbound leads and customers who have abandoned their carts. The AI agents qualify leads, address customer concerns, and book appointments, operating 24/7 to maximize conversion rates. By integrating with existing CRM and sales tools, Touchpoint automates follow-up sequences with personalized messages, guiding potential customers toward completing their purchase. The platform also offers real-time conversation insights, allowing businesses to refine their sales strategies based on customer interactions and feedback.
Target Audience
The primary target audience includes e-commerce businesses, SaaS companies, and service-based businesses looking to automate lead engagement, qualify prospects, and recover lost sales.
Features
- AI-powered voice and SMS agents for automated lead engagement and qualification
- Multi-channel outreach, including voice, SMS, and email
- Intelligent lead qualification to identify high-intent leads
- Automated appointment booking and calendar integration
- Personalized follow-up sequences and drip campaigns
- Real-time conversation insights and analytics
- Seamless integration with over 100 CRM and sales tools
- Lead re-engagement system to win back dormant leads and past customers