Real Matters provides a cloud‑native platform that digitizes and orchestrates appraisal and title insurance workflows for U.S. and Canadian mortgage lenders and title insurers. The solution integrates with loan origination systems via REST APIs, automates order routing, captures field data, and delivers AI‑enhanced valuation models while maintaining regulatory compliance.
Funding
Funding not disclosed
Founders
Product
Problem
Mortgage lenders and title insurers face fragmented, paper‑heavy workflows that delay loan closing, increase operational costs, and expose parties to compliance risk. Limited automation and siloed data make it difficult to scale purchase and refinance origination volumes efficiently.
Solution
Real Matters delivers an end‑to‑end, cloud‑native platform that digitizes and orchestrates appraisal and title insurance processes for the U.S. and Canadian mortgage markets. The system integrates directly with lenders’ loan origination systems via RESTful APIs, automatically routing orders, capturing field data, and updating status in real time. Built‑in analytics and AI‑enhanced valuation models provide consistent, data‑driven outputs while maintaining regulatory compliance. Secure, role‑based access and encrypted document exchange reduce manual handling and audit exposure. By centralizing workflow management, the platform enables lenders and title insurers to increase throughput, lower per‑transaction costs, and improve closing timelines.
Target Audience
Primary customers are mortgage lenders, banks, credit unions, and mortgage brokers, as well as title insurance carriers and regional title agencies that require high‑volume, compliant processing of appraisal and title services.
Features
- Cloud‑based workflow engine with API connectors to major loan origination platforms (e.g., Encompass, Ellie Mae) for seamless order intake and status sync
- Automated order routing and assignment using rule‑based logic and machine‑learning prioritization
- Real‑time dashboard with KPI tracking, exception alerts, and drill‑down reporting for operational oversight
- AI‑driven appraisal valuation models that standardize property assessments and reduce rework
- Integrated e‑signature and encrypted document vault supporting FIPS‑140‑2 compliance for title documents
- Mobile field app for appraisers and title agents to capture data, photos, and signatures offline with automatic sync
- Role‑based access control and audit logs meeting FINRA and provincial regulator requirements
- Scalable micro‑services architecture allowing high‑volume processing of both purchase and refinance transactions