Recept AI provides an AI‑powered virtual secretary that answers dental office calls, interprets patient intent, and automates booking, rescheduling, and cancellations 24/7. The system syncs with practice management platforms such as Logos, Julie, Google Calendar, and Outlook, logging interactions on a real‑time dashboard and sending confirmations and reminders via SMS, email, or voice. Automated workflows reduce manual entry and lower no‑show rates while freeing staff to focus on patient care.
Funding
Funding not disclosed
Founders
Product
Problem
Dental offices spend significant staff hours handling phone calls, appointment changes, and patient reminders, leading to scheduling inefficiencies, high no‑show rates, and limited capacity to answer calls outside regular office hours.
Solution
Recept AI offers an AI‑driven virtual secretary that answers inbound calls, understands patient intent, and manages the full appointment lifecycle without human intervention. The system operates 24 hours a day, 7 days a week, automatically booking, rescheduling, or canceling appointments and sending confirmation or reminder messages via SMS, email, or voice. By integrating directly with common dental practice management tools (e.g., Logos, Julie, Google Calendar, Outlook), all interactions are logged in real time on a unified dashboard, giving staff visibility into call queues and task priorities. The AI is trained on dental‑specific terminology, ensuring accurate triage and a professional, warm patient experience. Automated workflows reduce manual entry, cut no‑show rates by up to 20 %, and free clinicians to focus on care rather than administrative tasks.
Target Audience
The primary customers are independent dental practices and multi‑site dental groups (typically 1–8 clinicians) seeking to automate front‑desk operations and improve appointment utilization.
Features
- Speech‑to‑text and natural‑language understanding engine fine‑tuned on dental vocabularies for precise intent detection.
- Continuous 24/7 call handling with instant answer, call routing, and multi‑call concurrency.
- Seamless bi‑directional integration via native APIs with practice management platforms (Logos, Julie, Google Calendar, Outlook) and automatic data sync.
- Automated outbound communications: appointment confirmations, reminders, and follow‑up messages delivered via SMS, email, or automated voice calls.
- Real‑time web dashboard displaying call metrics, task queues, and customizable priority rules for staff oversight.
- Full compliance with GDPR and French HDS standards, including encrypted data storage and role‑based access controls.
- Configurable workflow engine allowing practices to set consultation durations, specialty routing, and weekly scheduling constraints.
- Scalable multi‑practitioner support with instant provisioning for additional users or locations.