Rayni provides an AI‑driven platform that extracts step‑by‑step troubleshooting guidance from instrument manuals, technical documents, and a lab’s own SOPs, delivering instant, source‑cited answers to user queries. The system keeps all data private and encrypted, integrates custom knowledge bases, and offers API/white‑label options for manufacturers, reducing equipment downtime from weeks to minutes.
Funding
$7K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Scientific labs and instrument manufacturers face prolonged downtime because troubleshooting high‑precision equipment relies on lengthy manuals, scattered tribal knowledge, and delayed field service visits. This results in weeks of lost productivity and steep onboarding curves for new staff.
Solution
Rayni offers an AI‑driven assistance platform that extracts step‑by‑step guidance directly from official instrument documentation and a lab’s internal SOPs. Users submit natural‑language queries and receive instant answers that are automatically cited to the exact page, section, and document, eliminating hallucinations. The system continuously ingests a lab’s custom knowledge base, ensuring that proprietary procedures are included while keeping all data private and encrypted. By delivering verified, source‑backed instructions in seconds, Rayni reduces instrument downtime from weeks to minutes and accelerates staff training on new equipment.
Target Audience
Primary customers are research laboratories and core facilities that operate high‑precision scientific instruments, as well as instrument manufacturers seeking to provide on‑demand support to their user base.
Features
- AI engine that parses and indexes official manuals, technical documents, and lab‑specific SOPs for real‑time query answering
- Every response includes precise citations (document title, page, section) for verification and compliance
- Custom knowledge base integration allowing labs to upload internal procedures and retain full data ownership
- SOC 2 Type II certified security with end‑to‑end encryption; data never used to train external models
- Tiered subscription plans with unlimited manual uploads, unlimited queries, team collaboration, and SSO for enterprise labs
- API and white‑label options for manufacturers to embed Rayni’s troubleshooting into their customer portals