RatingsMD provides a cloud‑based platform that converts patient experience survey data, including CG‑CAHPS, into verified 5‑star ratings and narrative reviews. The system automatically publishes these reviews on providers’ websites and syndicates them to major consumer directories such as Google, Healthgrades, Yelp, and Facebook, boosting SEO and helping patients make informed choices.
Funding
Funding not disclosed
Founders
Product
Problem
Patients often lack trustworthy, easily accessible online feedback about doctors and clinics, while providers struggle to collect and display verified reviews that influence search visibility and patient choice.
Solution
RatingsMD offers a cloud‑based reputation platform that converts standardized patient experience survey data (including CG‑CAHPS) into verified 5‑star ratings and narrative reviews. The system automatically publishes these reviews on the provider’s website and pushes them to major consumer directories such as Google, Healthgrades, Vitals, Yelp, and Facebook. Review‑request emails are optimized to encourage quick, 30‑second submissions after each confirmed appointment, ensuring a steady flow of fresh feedback. Integrated monitoring tracks mentions across all major health‑care review sites, giving providers real‑time insight into their online reputation. By surfacing verified ratings, the platform improves SEO, increases click‑through rates on provider profiles, and supports patients in making more informed care decisions.
Target Audience
Primary customers are hospitals, health systems, and multi‑location physician groups that need to manage and amplify their online reputation across multiple locations and specialties.
Features
- Automatic transformation of CG‑CAHPS and other patient experience survey responses into consumer‑friendly 5‑star ratings and written reviews
- One‑click syndication of verified reviews to provider websites and major third‑party directories (Google, Healthgrades, Vitals, Yelp, Facebook, WebMD, etc.)
- Optimized review‑request email workflow that enables patients to submit a review in under 30 seconds after each appointment
- Continuous monitoring dashboard that aggregates and alerts on new reviews and sentiment across all listed sites
- SEO‑focused publishing that boosts search rankings for clinicians, locations, and service lines
- AI‑enhanced formatting of survey data into concise, readable review content