Raptor Supplies provides a cloud‑based eCommerce platform that aggregates over 2 million U.S. industrial MRO parts from more than 5,000 manufacturers, offering searchable categories and real‑time inventory visibility. Its AI‑enhanced ChatMRO interface enables instant RFQ submission, stock checks, and on‑demand sourcing of non‑catalog items, with multi‑currency pricing and global delivery to over 60 countries.
Funding
Funding not disclosed
Founders
Product
Problem
Industrial maintenance, repair, and operations (MRO) teams often face urgent, unplanned part requirements and struggle to locate U.S.-sourced components quickly, especially when the needed items are not listed in standard catalogs. This leads to downtime, delayed projects, and reliance on multiple fragmented suppliers.
Solution
Raptor Supplies operates a cloud‑based eCommerce portal that aggregates over 2 million U.S. MRO parts from more than 5,000 manufacturers. The platform offers searchable categories, real‑time inventory visibility, and a chat‑driven ordering interface (ChatMRO) that lets users request quotations, check stock, or submit legacy part numbers instantly. For items absent from the catalog, the service conducts on‑demand sourcing to locate and procure the required component. Orders are fulfilled with fast local delivery to over 60 countries, and pricing is displayed in USD, GBP, or EUR to simplify international procurement.
Target Audience
Primary customers are B2B industrial buyers—maintenance managers, procurement teams, facilities engineers, and OEMs—who need rapid access to U.S. MRO parts for unplanned repairs and operations worldwide.
Features
- Catalog of 2 + million industrial parts covering categories such as abrasives, fasteners, hydraulics, power tools, and more.
- Access to 5,000+ brands, ensuring OEM‑grade quality and compatibility.
- AI‑enhanced chat interface (ChatMRO) for instant RFQ submission, stock checks, and part number verification.
- Out‑of‑catalog sourcing capability that locates and procures non‑listed U.S. parts on request.
- Multi‑currency pricing (USD/GBP/EUR) and global shipping to 60+ countries with local delivery options.
- Structured product taxonomy with 31 primary categories and detailed sub‑categories for precise navigation.
- Integrated contact channels (email, phone) and account management tools for B2B procurement workflows.