Rapport is an AI‑driven role‑play platform that lets employees practice realistic face‑to‑face conversations with virtual avatars that display nuanced facial expressions, tone, and emotions in real time. The system offers a library of pre‑built scenarios and a no‑code editor for custom scripts, then automatically scores each interaction and provides analytics dashboards for individual and cohort performance tracking. It integrates with LMSs via SCORM‑compatible APIs and meets enterprise security standards, enabling L&D, sales enablement, and customer‑experience teams to scale measurable soft‑skill training.
Funding
Funding not disclosed
Founders
Product
Problem
Organizations often struggle to develop and assess employees' soft skills such as empathy, active listening, conflict resolution, and persuasive communication because traditional training relies on static videos, role‑play workshops, or in‑person coaching that are costly, hard to scale, and provide limited objective feedback.
Solution
Rapport delivers an AI‑driven role‑play platform that lets learners practice realistic, face‑to‑face conversations with virtual avatars that exhibit nuanced facial expressions, tone of voice, and emotional reactions in real time. Users can select from a library of pre‑built scenarios—covering sales pitches, difficult feedback, customer complaints, and more—or create custom scripts aligned to their specific programs. Each interaction is captured and instantly analyzed, generating quantitative performance metrics and cohort‑level insights that enable managers and L&D teams to track progress, identify skill gaps, and demonstrate training impact. The platform integrates with existing learning management systems via SCORM‑compliant APIs and supports secure, encrypted data handling.
Target Audience
Primary customers are learning‑and‑development leaders, sales enablement managers, and customer‑experience teams seeking scalable, measurable soft‑skill training for employees across corporate, retail, healthcare, and public‑sector organizations.
Features
- Real‑time conversational AI avatars with industry‑leading lip‑sync, facial animation, and emotional nuance
- Library of pre‑built scenarios plus a no‑code editor for custom role‑play creation
- Automatic performance scoring and analytics dashboard with individual and cohort reporting
- SCORM‑compatible integration for seamless LMS deployment and single‑sign‑on
- Enterprise‑grade security: encrypted data storage, user‑level access controls, and no data used to train external models
- Multi‑industry avatar personas covering hospitality, finance, healthcare, retail, government, and education