Rapid Health offers an Autonomous Clinical Intelligence (ACI) platform that automates patient triage and care navigation for primary care practices. Its AI-driven system assesses patient requests against clinician protocols to determine appropriate care pathways and allocate appointments, reducing manual handling and improving clinical capacity.
Funding
Funding not disclosed
Founders
Product
Problem
Primary care practices face significant challenges with clinical capacity, leading to overloaded teams, delayed patient access, and clinician burnout. The current gatekeeping model for patient requests results in inefficient workflows and fragmented care pathways.
Solution
Rapid Health provides an Autonomous Clinical Intelligence (ACI) platform that automates patient triage and care navigation within primary care settings. The system assesses patient-reported information against clinician-defined protocols to determine appropriate care pathways and allocate appointments. This AI-driven approach significantly reduces manual handling of patient requests, freeing up clinical staff to focus on direct patient care. By optimizing patient flow and capacity management, Rapid Health aims to improve access times and enhance overall system efficiency.
Target Audience
The primary target audience includes NHS primary care providers, General Practitioner (GP) practices, and Integrated Care Systems (ICSs) seeking to improve patient access and operational efficiency.
Features
- Autonomous Clinical Intelligence (ACI) for patient triage and care pathway determination.
- Smart Triage technology that automates up to 94% of patient requests based on clinician-defined protocols.
- Real-time demand and capacity management, allowing for customisation of patient flow across practices and PCNs.
- Seamless integration with EMIS and SystmOne electronic health record systems.
- Clinically validated model with comprehensive safety protocols, including DCB 0129 compliance and DTAC passing.
- UKCA Class 1 approved medical device, with transition to CE Class IIb in progress.
- Data security features including ICO registration, GDPR compliance, and data encryption in transit and at rest.
- API-driven capabilities for integration into broader healthcare applications such as health risk assessments and symptom checkers.