Rally UXR is a user research CRM that automates participant recruitment, scheduling, and incentive management, enabling teams to efficiently manage research operations. By consolidating these processes into a single platform, Rally reduces logistical overhead and enhances the scalability of user research initiatives.
Funding
$9.4M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
User research teams often struggle with fragmented workflows across multiple tools for participant recruitment, scheduling, incentive management, and CRM, leading to inefficiencies and hindering the scalability of research operations. Managing participant data and ensuring compliance with privacy regulations adds further complexity.
Solution
Rally UXR provides a centralized research operations platform that streamlines and automates participant management, recruitment, scheduling, and incentive distribution. The platform consolidates research workflows into a unified CRM, enabling teams to build rich participant profiles and manage dynamic user populations. By integrating with existing research tools and company CRMs, Rally UXR facilitates streamlined and actionable research processes, while also providing robust governance features to protect user data and ensure compliance. The platform's reporting and dashboard capabilities offer a bird's-eye view of research activity, enabling teams to demonstrate ROI and optimize resource allocation.
Target Audience
Rally UXR targets enterprise user research teams, research operations managers, user researchers, and product management & design teams seeking to streamline research workflows, enhance collaboration, and scale their impact.
Features
- User Research CRM: Centralized platform for building and managing participant profiles with data from every research touchpoint.
- Participant Recruitment: Target internal users, build panels through sign-up forms, and recruit from an external panel of over 3 million participants.
- Automated Scheduling: Streamline interview scheduling with 1:1, collective, and round-robin options.
- Global Incentives: Automatically distribute and track incentives, with participants able to choose from 2000+ redemption options or custom incentives.
- Governance: Set default and custom cool-down periods, monitor study engagement, and build consent directly into workflows to protect user data.
- Panel Management: Build and manage multiple panels of internal users by uploading lists, collecting sign-ups, and integrating with company CRMs.
- Reporting and Dashboards: Capture and communicate research impact with shareable dashboards of study activity, volume, and throughput.
- Integrations: Connect to existing research tools and company CRMs for a streamlined research workflow.
- Observer Rooms: Invite teams to watch live user research sessions.