Qwoty is a unified feedback platform that aggregates survey, web form, and in‑app responses into a single dashboard with real‑time analytics and sentiment scoring. It offers a drag‑and‑drop builder, automated routing, and integrations via API or native connectors to CRM, help‑desk, and marketing tools, while providing role‑based access and end‑to‑end encryption for secure, compliant feedback management.
Funding
Funding not disclosed
Founders
Product
Problem
Organizations need a reliable way to collect, manage, and analyze customer feedback across multiple channels, but existing tools are often fragmented, difficult to integrate, and lack real-time insights.
Solution
Qwoty offers a unified feedback platform that aggregates responses from surveys, web forms, and in‑app prompts into a single dashboard. The system provides customizable templates, automated routing, and real‑time analytics to help teams identify trends and act on insights quickly. Integration options include APIs and native connectors for popular CRM and support tools, enabling seamless data flow into existing workflows. Role‑based access controls and data encryption ensure that feedback is secure and compliant with privacy regulations.
Target Audience
Primary customers are product managers, customer experience teams, and marketing departments in mid‑size to large enterprises that require consolidated feedback management.
Features
- Centralized dashboard for aggregating feedback from web, mobile, and email sources
- Drag‑and‑drop survey builder with pre‑tested question libraries
- Real‑time analytics with sentiment scoring and trend visualization
- API and native integrations with CRM, help‑desk, and marketing platforms
- Role‑based permissions and end‑to‑end encryption for data security
- Automated routing and escalation rules for actionable responses