Quintess offers an AI‑driven voice scribe that listens to maintenance technicians and automatically records work order updates directly into existing EAM/ERP systems, eliminating manual data entry. The solution provides hands‑free work order creation, real‑time technician tracking, and natural‑language search of maintenance data, helping teams save time and maintain continuous data synchronization.
Funding
Funding not disclosed
Founders
Product
Problem
Maintenance teams spend significant time manually entering work order data and tracking asset activities, which reduces productivity and can lead to errors. The reliance on separate interfaces and manual syncing with enterprise asset management (EAM) or ERP systems creates workflow friction and delays access to up‑to‑date information.
Solution
Quintess provides an AI‑driven voice scribe that listens to technicians as they work and automatically records updates directly into the organization’s existing EAM/ERP system. By eliminating manual data entry, the solution saves each technician an average of 30 minutes per day and ensures that work orders, schedules, and asset statuses are continuously synchronized across platforms. Managers can query the captured data using plain‑language prompts, receiving instant answers without navigating complex filters or reports. Real‑time technician tracking and automated task scheduling further streamline operations, allowing maintenance staff to focus on asset reliability rather than paperwork.
Target Audience
Primary customers are maintenance technicians, plant and facilities managers, and enterprise asset management teams that rely on EAM/ERP platforms to coordinate work orders and asset tracking.
Features
- Voice‑activated AI scribe that transcribes technician actions and updates work orders in real time
- Direct integration with existing EAM and ERP systems, avoiding the need for separate software or manual data syncing
- Hands‑free work order creation, status changes, and scheduling through natural language commands
- Real‑time location and activity tracking of field technicians for improved dispatch and oversight
- AI‑powered natural language search that returns work order details and analytics instantly
- Automated generation of insights and reports based on captured maintenance data