Quarterzip
Quarterzip provides an AI voice agent that guides software users through onboarding and support via live screen sharing, seeing exactly what users are doing and talking them through tasks in real time. The agent learns from existing documentation and every interaction, with an average call duration of 8.2 minutes and over 8,000 calls completed monthly. It also converts each call into searchable customer intelligence for churn-risk detection and QBR preparation.
- AI Agents
- Artificial Intelligence
- Enterprise Software
- Software Only
- Data & Analytics
- Sales Technology
Funding
Funding not disclosed
across 1 round
ZFounders
Founder details are not available yet.
Product
Problem
Software companies often struggle to get new users fully activated, facing lengthy implementation cycles and high support demands. Traditional onboarding methods, like static help centers and pre-recorded tutorials, fail to provide the personalized, real-time guidance users need to overcome specific roadblocks, leading to slower time-to-value and increased churn.
Solution
Quarterzip provides an AI agent that acts as a product expert, guiding users through implementation via live screen sharing and voice calls. The agent sees the user's screen, follows along in real time, and talks them through the product just like a human team member would. Quarterzip learns a company's product and workflows by ingesting existing docs and playbooks, then builds agents that understand deep product knowledge and account context. It continuously updates this knowledge base by learning from every interaction and automatically adapting to product changes. This enables the AI to offer personalized, in-the-moment support, helping users complete tasks and get activated significantly faster—with an average call duration of just 8.2 minutes. Additionally, Quarterzip turns every call into a rich data source, allowing companies to ask plain-language questions about customer conversations and surface churn risk early without engineering resources.
Target Audience
Quarterzip targets B2B software companies looking to streamline customer onboarding, reduce time-to-value, and improve user activation rates—particularly customer success and support teams that need to scale one-to-one guidance without adding headcount.
Features
- AI voice agent with screen-sharing capabilities that sees exactly what the user is doing and where they are stuck, providing real-time, interactive guidance
- Automated agent creation by ingesting existing documentation and playbooks—live in days, not months
- Continuous learning from every call, remembering each user's goals, challenges, and questions to improve future interactions
- Call Insights engine that converts every guided call into searchable customer intelligence, enabling plain-language queries and QBR-ready reporting
- Screen awareness provides contextual, in-the-moment assistance aligned with user goals and account context
- Agent guides but never acts—users choose what they share, and companies choose what data is retained
- Enterprise-grade security with ISO/IEC 27001:2022 certification and independent penetration testing
- Configurable audio and video retention settings, including the option to store nothing