The startup operates an AI-driven analytics platform that integrates telemetry and B2B application data to provide prescriptive insights for product and service companies. This platform enhances customer journeys and operational productivity while optimizing financial performance through automated, contextualized product experiences.
Funding
$2.1M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
B2B technology companies often struggle to translate the vast amounts of telemetry and application data they collect into actionable insights for their go-to-market teams. This data is siloed and difficult to interpret, hindering efforts to improve customer experience, drive revenue growth, and optimize operational efficiency.
Solution
QuadSci provides an AI-powered analytics platform that integrates with existing B2B application infrastructure to deliver prescriptive insights and automated actions. The platform uses AI models trained on telemetry data to identify patterns, predict customer behavior, and recommend optimal engagement strategies. By orchestrating these insights across platforms like Salesforce, Slack, and in-app experiences, QuadSci enables go-to-market teams to proactively address customer needs, improve product adoption, and drive profitable growth.
Target Audience
The primary customers are B2B software companies, specifically CFOs, COOs, CROs, and CMOs, seeking to drive profitable growth, improve customer engagement, and optimize go-to-market strategies through AI-driven automation.
Features
- **Cohorts AI:** Identifies unique customer usage patterns from telemetry data to determine positive or negative trends.
- **Engage AI:** Measures user engagement with software to identify patterns that lead to success.
- **Forecast AI:** Provides predictive intelligence into an organization's software usage, identifying revenue and cost momentum opportunities.
- **Growth AI:** Delivers predictive insights into business events like propensity to grow or contract, identifying cross-sell and up-sell opportunities.
- **Salesforce App:** Integrates AI insights into Salesforce account views, offering strategic next steps based on predictions of growth, contraction, and platform adoption.
- **Slackbot:** Provides proactive alerts to internal teams on customer AI outcomes with recommended actions.
- **Intelligent In-App CX:** Delivers proactive customer guidance within the application based on usage patterns.