Qapla’ offers an all‑in‑one logistics platform for eCommerce brands, consolidating shipping, tracking, returns, and post‑sale marketing under a single, branded interface. The solution connects to over 10 eCommerce platforms, 450+ couriers, and provides REST and webhook APIs, enabling automated workflows that reduce customer‑service tickets and boost repeat purchases. More than 1,000 online stores use Qapla’ to turn fulfillment into a competitive advantage.
Funding
Funding not disclosed
Founders
Product
Problem
Online retailers often manage shipping, tracking, returns and post‑sale communication through multiple disconnected tools and carrier portals, leading to operational inefficiency, higher costs, and a fragmented customer experience.
Solution
Qapla provides a single, cloud‑based platform that centralizes all post‑checkout logistics. It automates label generation, carrier selection, real‑time tracking, return processing and post‑shipment marketing (email, SMS, WhatsApp) under the merchant’s brand. The system connects to over 450 carriers and integrates with major eCommerce, marketplace and ERP solutions via ready‑made connectors or open REST/Webhook APIs, allowing merchants to orchestrate end‑to‑end fulfillment without custom development. Built‑in analytics highlight cost‑saving opportunities and revenue uplift from targeted post‑delivery communications, turning logistics into a competitive advantage.
Target Audience
Primary customers are eCommerce merchants, online marketplaces and direct‑to‑consumer brands that need to streamline fulfillment, reduce shipping costs and improve post‑purchase engagement.
Features
- Unified dashboard for shipping, tracking, returns and post‑sale campaigns, all branded to the merchant
- Automatic carrier rate comparison and label printing (Q’labels) with three‑click label generation
- Real‑time shipment tracking and customer notifications via email, SMS and WhatsApp (Q’editor, instant messaging)
- Return management workflow automation, including return label creation and inventory release (Svincolo giacenze)
- Network of 450+ carriers with pre‑configured integrations and a virtual courier option for custom fleets
- Open API and webhook support for seamless integration with any CMS, marketplace, ERP or custom stack
- PUDO (point‑of‑delivery) network integration to offer out‑of‑home pickup options
- Analytics and reporting tools that quantify logistics cost savings and extra revenue from post‑shipment marketing