Pure Chat provides a web‑based live chat platform that can be embedded on any website, enabling real‑time conversations with visitors through a customizable widget and unlimited chat history.
Funding
$1.5M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Businesses often struggle to provide immediate, real-time support to website visitors, leading to missed sales opportunities and lower customer satisfaction. Managing live chat across multiple devices and maintaining consistent communication can be cumbersome without a unified platform.
Solution
Pure Chat offers a web‑based live chat solution that can be embedded on any website, enabling real‑time conversations with visitors. The platform includes a customizable widget, unlimited chat history, and canned responses to streamline support. Mobile apps for iOS and Android let agents handle chats on the go, while built‑in analytics and visitor tracking provide insight into engagement. Integration capabilities connect chat data with over 5,000 third‑party applications, enhancing sales, marketing, and support workflows. Tiered subscription plans allow businesses to start with a single site and scale to unlimited sites, with optional SMS notifications and branding removal.
Target Audience
Pure Chat targets small to medium‑sized businesses, sales and marketing teams, and customer support groups that need an easy‑to‑deploy live chat tool for one or multiple websites.
Features
- Customizable chat widget with a visual editor for branding on desktop and mobile
- Unlimited chat history and transcript access for reference and follow‑up
- Canned responses for quick replies to common inquiries
- iOS and Android mobile apps for on‑the‑go chat management
- Integrations with 5,000+ software tools and an Engagement Hub for workflow automation
- File transfer support for images, documents, and other media
- Security roles (admin, power users, operators) and SSL encryption
- Real‑time visitor analytics, location details, and trigger‑based alerts