
Pummelo is a pre-launch healthcare platform that connects patients across India with verified practitioners for smarter video consultations. The platform supports doctors, physiotherapists, dieticians, and wellness coaches, featuring NMC-verified practitioners and DPDP-compliant design. Pummelo's AI-augmented system aims to reduce the time from search to confirmed appointment slot to under three minutes.
Funding
Funding not disclosed
Founders
Product
Problem
Patients in India often struggle to find and connect with verified healthcare practitioners for timely consultations, facing uncertainty about practitioner credentials and long delays between searching for care and securing an appointment. This creates friction in accessing primary and preventive healthcare services, particularly for those seeking specialized advice from professionals like physiotherapists, dieticians, and wellness coaches.
Solution
Pummelo provides a secure, scalable, AI-augmented platform that connects patients across India with verified health practitioners for video consultations. The platform streamlines the entire booking workflow, enabling users to move from search to confirmed appointment slot in under three minutes. It supports four practitioner types—doctors, physiotherapists, dieticians, and wellness coaches—allowing patients to access a range of care needs through a single interface. By applying AI augmentation from the very first interaction, the platform enhances the consultation experience for both patients and practitioners, making care more proactive and efficient.
Target Audience
Primary users are patients across India seeking verified healthcare practitioners for video consultations, as well as verified doctors, physiotherapists, dieticians, and wellness coaches looking to deliver online care.
Features
- AI-augmented consultation workflow designed to enhance decision-making and care quality from the first interaction
- Rapid slot confirmation process reducing search-to-booked-appointment time to under three minutes
- NMC-verified practitioner network ensuring credential authenticity for patients
- DPDP-compliant architecture built to meet India's data protection standards by design
- Unified platform supporting four practitioner types: doctors, physiotherapists, dieticians, and wellness coaches