PulseGuard AI offers a clinical intelligence platform that automates result tracking, documentation verification, and patient outreach to help hospitals and urgent care centers prevent missed follow‑ups and lower medicolegal risk. The solution integrates read‑only and writeback capabilities with existing EMR systems via Redox, providing secure, HIPAA‑compliant access to labs, imaging, and encounter data. It also includes tools for revenue integrity and compliance reporting.
Funding
Funding not disclosed
Founders
Product
Problem
Hospitals, urgent care centers, and physician groups often miss follow‑up actions on pending lab, imaging, or culture results, leading to patient safety gaps, medicolegal exposure, and revenue loss due to incomplete documentation.
Solution
Pulse Guard AI offers a clinical intelligence platform that automatically tracks pending test results, verifies that appropriate documentation is created, and initiates patient outreach when needed. The system integrates with existing EMRs via Redox, providing read‑only access to imaging, labs, encounters, and problems, with optional write‑backs for notes, messages, and orders. Automated workflows generate alerts, escalation plans, and documented disclosures to ensure closed‑loop communication within service‑level agreements. All data handling complies with HIPAA and follows a SOC 2 compliance roadmap, featuring role‑based access, MFA, encryption, and audit logs. The platform is designed for fast, high‑volume environments such as emergency departments and urgent care, reducing missed follow‑ups without adding manual workload for clinicians.
Target Audience
Primary customers are hospitals, urgent care centers, and physician group networks that need reliable, automated follow‑up management for lab, imaging, and culture results.
Features
- Redox‑powered EMR integration offering read‑only access to results and optional write‑backs for notes, messages, and orders
- Automated result tracking and culture review that flags pending items and creates escalation plans
- Closed‑loop communication workflow that documents disclosures and ensures outreach within predefined SLAs
- Revenue integrity checks that embed evidence of billed E/M levels and diagnoses directly into documentation
- HIPAA‑compliant security stack with BAAs, RBAC, MFA, encryption in transit and at rest, and comprehensive audit logs
- Scalable, EMR‑agnostic architecture that can be deployed across entire health systems, from EDs to inpatient wards