Proto
About Proto
Proto is a generative AICX platform that utilizes large language models and a proprietary AI engine to provide multilingual text and voice assistants for customer experience, employee engagement, and consumer protection in underserved languages. The platform enhances operational efficiency by automating up to 85% of customer queries across various sectors, ensuring secure and localized interactions.
```xml <problem> Many organizations struggle to provide adequate customer service and employee support in languages other than English, leading to inefficiencies and reduced customer satisfaction. Traditional customer experience (CX) solutions often lack the multilingual capabilities needed to effectively serve diverse populations, particularly in underserved language communities. </problem> <solution> Proto offers a generative AI CX platform designed to provide multilingual text and voice assistants, enabling organizations to automate customer queries and enhance employee engagement across various languages. The platform leverages large language models and a proprietary AI engine to deliver localized interactions, ensuring secure and efficient communication. By automating a significant portion of customer queries, Proto enhances operational efficiency and improves customer experience in diverse linguistic environments. </solution> <features> - Multilingual chatbot support for customer service and employee engagement - AI-powered automation of customer queries across various channels - Integration with existing CRM and ticketing systems - Real-time translation and localization of conversations - Voice AI capabilities for underserved languages - Analytics dashboard to monitor AICX performance - Secure data handling with personal info protection - Omnichannel deployment to reach users everywhere </features> <target_audience> Proto primarily serves organizations in financial services, government, healthcare, and transportation industries that require multilingual customer support and employee engagement solutions. </target_audience> <revenue_model> Proto offers tiered pricing plans starting at $245 per month. A free plan is available for up to 1,000 interactions per month. </revenue_model> ```
What does Proto do?
Proto is a generative AICX platform that utilizes large language models and a proprietary AI engine to provide multilingual text and voice assistants for customer experience, employee engagement, and consumer protection in underserved languages. The platform enhances operational efficiency by automating up to 85% of customer queries across various sectors, ensuring secure and localized interactions.
Where is Proto located?
Proto is based in Singapore, Singapore.
When was Proto founded?
Proto was founded in 2024.
How much funding has Proto raised?
Proto has raised 10020000.
- Location
- Singapore, Singapore
- Founded
- 2024
- Funding
- 10020000
- Employees
- 35 employees
- Major Investors
- Mucker Capital