ProSafe provides an integrated safety platform for hotels, combining a mobile app, web‑based command center, and discreet wearables to enable instant communication and real‑time incident verification across properties. The SafeSuite solution offers room‑level awareness, 3D mapping, and RapidSOS integration, allowing staff to coordinate rapid emergency responses and improve guest and employee safety. It currently serves over 8,000 properties and 900,000 rooms.
Funding
Funding not disclosed
Founders
Product
Problem
Hotel staff often lack a unified system for instant communication, precise location tracking, and reliable incident verification, leading to delayed responses and reduced safety for guests and employees.
Solution
ProSafe’s SafeSuite combines a mobile app, a web‑based command center, and discreet wearables into a single platform that enables real‑time, room‑level awareness and coordinated emergency response. The SafeCrew mobile app lets associates send instant alerts, voice messages, and duress signals while automatically sharing their exact location. SafeHub provides responders with 3D property mapping, RapidSOS integration, and live collaboration tools to verify incidents and dispatch assistance quickly. Patented SafeGrid technology delivers accurate room and area location without the need for scans or manual check‑ins, while SafeSync and geo‑location continuously update team members on each other's status. The system also captures incident evidence for post‑event review, enhancing safety compliance and operational efficiency.
Target Audience
Primary customers are hotel operators and property management teams seeking to improve staff safety and response efficiency across multiple locations.
Features
- Mobile app with instant alerts, voice messaging, duress button, and live incident verification (SafeCrew)
- Web command center offering 3D property maps, RapidSOS emergency integration, and real‑time collaboration (SafeHub)
- Discreet wearables that provide instant two‑way communication and precise location data
- SafeGrid patented location engine delivering room‑level accuracy without scans or infrastructure
- SafeSync automatic notifications of associate location and status to all team members
- Geo‑location tracking that updates each user’s exact position in real time
- Secure capture and storage of incident evidence via SafeStream for later analysis
- Privacy‑focused discretion function to keep communications confidential when needed