This startup develops project management software that enhances the installation process for craftsmen and construction businesses by integrating customer and project management functionalities. The software optimizes the installation supply chain, providing businesses with control over order fulfillment and delivery to customers.
Funding
$200K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Craftsmen and construction businesses face challenges in managing installations, including coordinating with installers, tracking project progress, and ensuring customer satisfaction. Inefficient communication and a lack of real-time visibility can lead to delays, errors, and increased operational costs. Managing distribution and maintaining control from sales to installation is difficult.
Solution
Proptly provides a platform designed to streamline collaboration between businesses and their external installers, offering tools to manage and monitor the entire installation process. The platform offers features such as order dashboards, job workflows, and an installer network to facilitate efficient job dispatch and resource allocation. By providing a digital customer journey, Proptly enhances customer satisfaction through increased transparency and predictability. The system integrates with existing systems to consolidate order management and distribution.
Target Audience
The primary target audience includes fast-growing companies and enterprises that rely on external installers to deliver their products or services, specifically those in the construction and craftsman industries.
Features
- Order dashboard for real-time tracking of active and past jobs
- Customizable job workflows tailored for different products or services
- Installer network to connect with new installation partners
- Data analytics providing insights into installer collaboration performance
- Digital customer journey offering a branded customer experience with full transparency
- Integration capabilities with existing systems for seamless data flow
- Installer tiers based on data-driven performance metrics