PropFixly streamlines rental property repairs by handling tenant repair requests end‑to‑end. Tenants submit issues via text, and the platform triages urgency, safety, and access, troubleshooting remotely to avoid unnecessary service calls before dispatching a technician only when needed, reducing costs and liability for owners.
Funding
Funding not disclosed
Founders
Product
Problem
Rental property owners often face chaotic, time‑consuming repair processes: tenants report issues via multiple channels, owners must assess urgency, obtain quotes, coordinate vendor access, and verify completion, leading to over‑paying, liability exposure, and delayed fixes.
Solution
PropFixly centralizes the entire repair workflow by allowing tenants to submit requests via text, automatically gathering photos, videos, location, and access details. The platform evaluates safety, urgency, property impact, and access to determine whether a technician is required, troubleshooting issues remotely to eliminate unnecessary service calls. It then compares vendors, parts, warranties, and pricing, provides a single recommendation for owner approval, and coordinates scheduling with real‑time updates through WhatsApp or SMS. After the work is done, PropFixly verifies completion, stores receipts and repair records, and organizes documentation for bookkeeping and warranty purposes, delivering faster, lower‑cost repairs while reducing owner liability.
Target Audience
PropFixly serves residential property owners, landlords, and property management firms that handle rental repairs and need a streamlined, cost‑effective solution.
Features
- 24/7 tenant text intake that captures photos, videos, location, and access notes
- Automated safety, urgency, and impact assessment to prioritize and triage requests
- Remote troubleshooting and simple‑fix checks to avoid unnecessary technician dispatches
- Vendor comparison engine that evaluates parts, warranties, pricing, and repair vs. replacement options
- Single‑click owner approval workflow with clear cost recommendation
- Coordinated vendor scheduling and tenant access management with WhatsApp/SMS progress updates
- Post‑repair verification, receipt capture, and organized record‑keeping for taxes, warranties, and future maintenance