PromisePay offers a payment processing platform designed specifically for utilities and government agencies, utilizing data-driven payment plans and automated income verification to enhance revenue recovery and streamline service delivery. The platform addresses the challenges of missed payments and inefficient program management, enabling agencies to improve customer engagement and operational efficiency.
Funding
$25M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
TGFounders
Product
Problem
Government agencies and utilities often struggle with revenue recovery due to missed payments and inefficient program management. Traditional income verification processes can be cumbersome, inaccurate, and costly, hindering the effective delivery of essential services and support.
Solution
Promise offers a suite of tools designed to streamline government operations, enhance revenue recovery, and improve customer engagement. Promise.Pay provides data-driven payment plans and proactive outreach to reduce missed payments. Promise.Verified streamlines income verification using expanded data sources to improve accuracy and reduce costs. These solutions automate complex processes, strengthen security, and minimize waste, empowering agencies to accelerate progress with smarter, more reliable technologies.
Target Audience
Promise primarily serves government agencies and utilities seeking to improve revenue recovery, streamline program management, and enhance customer engagement.
Features
- **Promise.Pay:** Data-driven payment plans with flexible, interest-free options.
- **Promise.Verified:** Secure income verification using expanded data sources.
- Automated eligibility determination for relief programs.
- AI-powered service agents for outreach and support.
- Mobile-first, self-service portal for program applicants.
- Comprehensive audit trails for secure execution and compliance.
- Seamless integration with existing systems.