PAZIENTA is a free support service that helps adolescents in Venice navigate physical and psychological health services with guaranteed anonymity and without judgment. The platform guides users through topics like mental health, sexuality, gender identity, and physical well-being, connecting them to local resources and professionals. It also invites local organizations to register their services to build a comprehensive community map for teens aged 14 to 18.
Funding
Funding not disclosed
Founders
Product
Problem
Adolescents in Venice often struggle to find reliable, non-judgmental guidance when seeking physical and psychological health services. Stigma, fear of discrimination, and a lack of clear information make it difficult for young people to navigate sensitive topics such as mental health, sexuality, gender identity, and physical well-being.
Solution
PAZIENTA provides a free, anonymous support service designed to help adolescents in Venice access the health services they need. Through a guided process, users answer questions to clarify their needs and are then presented with tailored options, including relevant professionals and local services. The platform ensures a non-judgmental environment, allowing teens to proceed autonomously or request direct support for booking appointments and further consultation. Additionally, PAZIENTA collaborates with local organizations to map available services, improving access and awareness across the territory.
Target Audience
The primary users are adolescents aged 14 to 18 living in Venice who need confidential support for physical, psychological, or social health concerns. The service also engages local professionals and organizations working with youth to expand and improve the available support network.
Features
- Anonymous and non-judgmental support for adolescents aged 14 to 18
- Guided intake process to identify specific needs and recommend appropriate services
- Coverage of psychological balance, sexuality and gender, physical health, and general distress
- Direct assistance with booking services or providing a space for open discussion
- Community-driven mapping of local health and wellness services, with contributions from territorial organizations
- Social media sharing of useful materials and initiatives for both teens and professionals