ProcessMaster is a conversational AI platform that captures an organization’s procedural knowledge and delivers it to frontline workers through natural language interactions. By allowing users to record video, upload files, or speak with the AI, it automatically generates SOPs, work instructions, forms, and project plans that follow approved best practices, eliminating repetitive admin tasks and reducing system hopping. The platform also provides process intelligence to quantify on‑the‑job knowledge and continuously improve procedures, with enterprise‑grade security and integration to existing CMMS, ERP, and other systems.
Funding
Funding not disclosed
Founders
Product
Problem
Industrial teams spend excessive time on manual admin tasks such as filling forms, drafting procedures, and navigating multiple systems, which delays work and prevents the capture of on‑the‑job knowledge. This reliance on paper or static digital documents also makes continuous process improvement difficult and limits access to best‑practice guidance for frontline employees.
Solution
ProcessMaster provides a conversational AI platform that captures an organization’s procedural knowledge and delivers it to workers through natural language interactions. Users can record videos, upload files, or simply speak with the AI to generate documents, work instructions, and project plans that follow approved best practices. The system automates form filling, document routing, and system integration, eliminating repetitive admin work and enabling real‑time updates to standard operating procedures. By continuously extracting qualitative insights from frontline interactions, ProcessMaster turns hidden tribal knowledge into measurable metrics for ongoing process optimization. The platform is secured with enterprise‑grade controls, allowing large organizations to deploy a single AI‑driven interface across all locations.
Target Audience
Primary customers are industrial enterprises and engineering teams that create and manage SOPs, work instructions, and field operations, including manufacturers, utilities, and large maintenance organizations.
Features
- AI agents (Auto Plan, Auto Procedure, Auto Form) that generate project plans, SOPs, and forms from voice or video input
- Conversational Work Instructions that provide step‑by‑step guidance on demand, eliminating the need to search documents
- ProcessIntelligence engine that identifies leading indicators, quantifies on‑the‑job knowledge, and surfaces process deviations
- Seamless integration with existing enterprise systems (CMMS, ERP, etc.) via background automation triggered by AI conversations
- One‑click, zero‑system‑hopping experience: a single AI chat replaces multiple applications and logins
- Enterprise‑grade security, privacy, and access controls built into the platform