PressOne provides a cloud‑based business phone system that routes a single public number to any team member’s laptop or mobile device, automatically records every call, and uses AI to transcribe and analyze speaking patterns, interruptions, and sentiment. The platform delivers real‑time monitoring, detailed analytics dashboards, and actionable coaching insights, helping sales and support teams improve call handling and reduce missed opportunities.
Funding
$120K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Businesses often struggle with missed or poorly handled phone calls, lacking visibility into call performance and reliable data for coaching sales and support teams. Without automated recording and analysis, managers rely on manual reports that can be inaccurate or delayed, leading to lost revenue and damaged reputation.
Solution
PressOne offers a cloud‑based business phone system that routes a single public number to any team member’s laptop or mobile device. The platform records every inbound and outbound call, then applies AI to transcribe, analyze speaking patterns, interruptions, and sentiment, delivering actionable coaching insights. Managers can monitor live calls, review detailed analytics dashboards, and set up automated alerts for missed or low‑quality interactions. Integrated features such as call routing, custom greetings, and website click‑to‑call widgets ensure calls are answered promptly, while the service scales with flexible subscription plans.
Target Audience
PressOne targets small to medium‑sized businesses in Nigeria and broader Africa that rely on phone sales, customer support, or remote teams, including sales, support, and customer success departments.
Features
- Unified virtual phone number that forwards calls to team members on laptops or smartphones
- Automatic call recording and AI‑driven analysis with metrics on talk time, interruptions, and sentiment
- Real‑time call monitoring and live coaching prompts for supervisors
- Customizable call routing, greetings, and IVR menus without additional hardware
- Click‑to‑call widget for website integration enabling visitors to call directly
- Integration capabilities with CRM and other business systems via APIs
- Tiered subscription pricing with per‑user add‑ons and included airtime credits