PrepProof helps franchise operators manage third-party delivery services by automatically monitoring and disputing unjust refunds and chargebacks. The platform integrates seamlessly with existing business models, recovering lost revenue without requiring manual intervention. Trusted by over 2,500 restaurants, PrepProof has corrected over 100,000 orders and recovered $4 million in savings for partners.
Funding
Funding not disclosed
Founders
Product
Problem
Franchise operators using third-party delivery services frequently lose revenue to unjust customer refunds and chargebacks that are not their fault. Manually monitoring and disputing these claims is time-consuming and often neglected, leaving significant money on the table each year.
Solution
PrepProof provides an automated refund disputing service that takes full responsibility for optimizing returned refunds. The platform continuously monitors disputes and automatically recovers revenue from unjust refunds and customer chargebacks, handling the entire process end-to-end. It integrates seamlessly around existing business models, allowing operators to focus on core operations while PrepProof works to recover lost funds. The service is guaranteed to increase monthly revenue, with payment only required when money is successfully recovered.
Target Audience
Primary customers are franchise operators and restaurant owners who rely on third-party delivery services and want to recover lost revenue from unjust refunds and chargebacks without dedicating internal resources.
Features
- Automated dispute monitoring and refund recovery without manual intervention
- Full-service handling of the dispute process, from identification to resolution
- Seamless integration with existing business models and delivery service providers
- Performance tracking and reporting to show recovered revenue
- Guaranteed revenue increase, with fees based on successful recoveries only