Prepared offers an end-to-end assistive AI platform that provides real-time call transcription, insights, and translation for emergency response operators, enabling them to process calls 50% faster. This technology centralizes critical information on a single screen, enhancing operational efficiency and ensuring accurate communication during emergencies.
Funding
$80M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Emergency response operators face challenges in quickly processing critical information during calls, often dealing with fragmented data and language barriers. This can lead to delays, inaccuracies, and increased operational inefficiencies in Public Safety Answering Points (PSAPs).
Solution
Prepared offers an assistive AI platform designed to streamline emergency response operations by centralizing essential call information on a single screen. The platform provides real-time call transcription, AI-powered insights, and audio/text translation to enhance communication and understanding. By integrating seamlessly with existing communication setups, Prepared enables telecommunicators to process calls more efficiently, reduce errors, and improve overall response times. The platform's analytics dashboard also provides PSAPs with visualized data to optimize operations and training programs.
Target Audience
The primary target audience includes 911 call centers (PSAPs) and emergency response agencies seeking to improve operational efficiency, accuracy, and communication during emergency calls.
Features
- Live call transcription for accurate record-keeping and reduced second-guessing
- AI-powered insights that highlight critical information for immediate attention
- Audio and text translation to facilitate communication with callers in different languages
- Analytics dashboard for visualizing PSAP operations and identifying areas for improvement
- Workflow automation to streamline processes within the PSAP
- CPE agnostic design for seamless integration with existing communication setups