Preface Health
Preface Health provides a patient follow-up and engagement platform that automatically checks on recovery, delivers care-plan-based guidance, and identifies when additional care is needed. The platform helps clinics re-engage patients and book appropriate follow-up appointments without adding staff workload, serving both individual clinics and connected health systems.
- Healthcare Technology
- Digital Health
- Software Only
Funding
Funding not disclosed
Founders
Founder details are not available yet.
Product
Problem
After a patient visit, clinics often lose track of how the patient is recovering or whether they need additional care. Patients may not know when to return for follow-up, drift to other providers, or fail to complete the next step in their care plan—making it hard for clinics to close the loop and retain relationships they've already built.
Solution
Preface provides a patient follow-up and engagement platform that keeps clinics present after the visit. The software automatically checks in on patient recovery, provides clear guidance and answers based on the individual care plan, and identifies when additional care is needed. When follow-up is appropriate, Preface helps patients book the right next step directly with the clinic, guiding them back to providers, service lines, and the broader network before they go elsewhere. The platform is designed to operate without adding staff workload, using automations and integrations to fit into existing clinical workflows. It serves both individual clinics and connected health systems, turning patient follow-through into better care and measurable value.
Target Audience
Primary customers are individual medical clinics and connected health systems that want to improve patient follow-through, increase appropriate return visits, and reduce the administrative burden on care teams.
Features
- Automated post-visit patient check-ins on recovery and well-being
- Care-plan-based guidance and follow-up communication delivered to patients after discharge
- Identification of patients who need additional care and proactive re-engagement to book follow-up appointments
- Integrations and automations designed to work with existing EHR and clinic workflows, minimizing staff burden
- Scalable platform architecture supporting individual clinics as well as connected health systems