Poli is an integrated platform that centralizes WhatsApp, Instagram, Facebook, and website chat into a single inbox, allowing multiple agents to manage conversations and sales simultaneously. It includes a customizable AI‑powered chatbot, bulk and scheduled messaging via the official WhatsApp API, click‑to‑WhatsApp lead capture, and AI tools for summarizing, transcribing, and suggesting replies, all complemented by a kanban‑style workflow and built‑in CRM for tracking contacts and pipelines.
Funding
$212.8K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many businesses struggle to manage customer interactions across WhatsApp, Instagram, Facebook, and website chat, leading to fragmented communication, missed sales opportunities, and inefficient support processes.
Solution
Poli offers an integrated platform that centralizes all messaging channels into a single interface, enabling multiple agents to handle conversations simultaneously. The platform includes a customizable AI-powered chatbot that automates FAQs, collects satisfaction surveys, and routes inquiries. Users can send bulk messages and schedule campaigns through the official WhatsApp API, as well as generate leads directly from click-to-WhatsApp ads. Built-in AI tools summarize chats, transcribe audio, and suggest responses, while the Poli Flow module provides kanban-style conversation management, activity notes, and document attachments. A native CRM tracks each contact’s history, supporting streamlined sales and support workflows.
Target Audience
Poli targets small to medium-sized businesses and e‑commerce brands that rely on WhatsApp and social media channels for customer acquisition, support, and sales.
Features
- Unified inbox for WhatsApp, Instagram, Facebook, and website chat with multi‑agent support
- Customizable 24/7 chatbot for FAQ automation, satisfaction surveys, and flow creation
- Bulk messaging and scheduled campaigns via the official WhatsApp API
- Click‑to‑WhatsApp ad integration to capture leads instantly
- AI utilities that summarize conversations, transcribe voice messages, and propose reply suggestions
- Poli Flow kanban view, activity logging, document attachment, and full contact history
- Integrated CRM for lead tracking, sales pipeline management, and reporting