Polaire
Polaire provides a civic analytics platform that helps Quebec municipalities and public organizations collect, aggregate, and synthesize citizen feedback across multiple channels and languages. The platform uses AI developed at Mila to deliver traceable, unbiased consultation reports within four weeks, with every contribution weighted equally regardless of length or repetition.
- Data & Analytics
- Government Technology
- Artificial Intelligence
- Software Only
Funding
Founders
Founder details are not available yet.
Product
Problem
Municipalities receive citizen feedback through multiple channels—consultations, social media, and departmental platforms—making it difficult to synthesize thousands of voices into coherent priorities. Traditional analysis is time-consuming, costly, and often fails to represent all residents equally, leaving city officials without clear, unbiased guidance for decisions.
Solution
Polaire provides a civic analytics platform that lets cities collect, aggregate, and analyze citizen feedback across multiple channels and languages, turning thousands of contributions into clear, actionable insights. The platform uses AI developed at Mila to synthesize structured consultation answers and open-ended comments into high-quality reports within four weeks. Every contribution carries equal weight in the analysis, preventing loud or repetitive voices from dominating outcomes, and every result is traceable back to the original contributions. Polaire also offers a continuous listening mode that unifies feedback from municipal channels for an ongoing view of resident sentiment. The platform supports consultations in multiple languages, including the six most widely spoken in Montreal's diverse boroughs, and delivers results through shareable reports ready for public release.
Target Audience
Primary customers are Quebec governmental organizations—municipalities, boroughs, ministries, and transit agencies—that need to understand citizen feedback on public communications, services, and projects. The platform serves city halls and public-sector leaders who manage public consultations or continuous citizen listening programs.
Features
- AI-powered synthesis of structured consultation responses and open-ended comments, developed at Mila research institute
- Equal weighting of all contributions to surface themes and priorities without bias toward repeated, longer, or strongly worded input
- Traceable results that link every finding back to the original contributions for transparent verification
- Multi-channel aggregation including public Facebook page data through Meta Graph API, imported comments, and direct submissions
- Multi-language support with consultations available in up to six widely spoken languages
- Built-in privacy protections including Canadian data hosting, compliance with Quebec's Law 25, automated transcriptions of voice answers (with ad-hoc EU processing for unsupported languages), and moderation with personal information redaction
- Report generation in four weeks with structured answers, open-ended comments, and voice transcripts available for public publication