PlusHeat provides subscription‑based home emergency cover for UK homeowners and landlords, offering 24/7 access to Gas Safe engineers for boiler, heating, plumbing, electrical, drainage, pest control, and security issues. Plans start at £4.99 per month and include same‑day or next‑day dispatch, parts and labour coverage, annual boiler inspections, and a dedicated helpline, delivering predictable repair costs and peace of mind.
Funding
Funding not disclosed
CPFounders
Product
Problem
Homeowners and landlords often face costly and disruptive boiler breakdowns, plumbing failures, electrical faults, and other household emergencies, with limited access to affordable, reliable, and fast repair services.
Solution
PlusHeat offers subscription-based home emergency cover that provides 24/7 access to qualified Gas Safe engineers for boiler, heating, plumbing, electrical, drainage, pest control, and security issues. Customers select a plan (Standard, Premium, Platinum, or Custom) and pay a low monthly fee starting at £4.99, with options for annual billing and discounted introductory periods. When an emergency occurs, users can report the issue online or by phone, receive rapid advice, and have an engineer dispatched with a same‑day or next‑day response guarantee. The service includes annual boiler check‑ups, parts and labour coverage, and a dedicated helpline, delivering predictable costs and peace of mind.
Target Audience
Primary customers are residential homeowners and landlords in the UK who need affordable, reliable protection against heating, plumbing, electrical, and other home emergencies.
Features
- Tiered subscription plans covering boiler, heating, plumbing, electrics, drainage, pest control, and home security
- 24/7/365 emergency helpline with 80% of calls answered in under 60 seconds
- Same‑day or next‑day engineer dispatch guarantee
- Annual boiler inspection and maintenance included in plans
- Parts and labour covered under the subscription, reducing out‑of‑pocket repair costs
- Flexible payment options: monthly direct debit, recurring card payments, or annual billing with discounted rates
- Nationwide coverage across most of the UK, with a simple online eligibility check