Plinkr provides a cloud‑based SaaS platform for municipal social‑service departments to manage debt‑prevention, assistance and after‑care in a single workflow. The system centralizes client data, automates eligibility screening, schedules interventions and offers predictive risk scoring, while secure role‑based access and FHIR‑compatible APIs enable integration with existing municipal IT systems. Residents can also use a mobile app for self‑service communication and document upload.
Funding
Funding not disclosed
Founders
Product
Problem
Municipalities are seeing a surge in households at risk of debt, but financial aid workers often lack integrated tools to coordinate prevention, intervention, and follow‑up. This results in fragmented case management, delayed assistance, and prolonged financial distress for residents. Limited data sharing and manual processes also hinder efficient allocation of municipal resources.
Solution
Plinkr delivers a cloud‑based platform that digitizes the full debt‑prevention and assistance lifecycle, linking residents, coaches, and municipal case managers in a single workflow. The system centralizes client information, automates eligibility checks, and schedules interventions, while a dedicated “Nazorg” module provides structured after‑care and early‑warning alerts for potential relapse. Secure, role‑based access and ISO‑27001‑certified encryption ensure compliance with privacy regulations. Open APIs and FHIR‑compatible endpoints enable seamless integration with existing municipal ERP and case‑management systems. Built‑in analytics and machine‑learning risk scoring surface actionable insights, helping municipalities prioritize high‑impact cases. Both a web portal for professionals and a mobile app for residents allow real‑time communication and self‑service task completion.
Target Audience
Primary customers are municipal social‑services departments, local debt‑counseling agencies, and community organizations that provide financial assistance and after‑care to residents.
Features
- Centralized case‑management dashboard with configurable workflow stages (prevention, debt‑assistance, after‑care)
- Automated eligibility screening and task assignment powered by a rule‑engine
- Secure role‑based access control and end‑to‑end encryption (ISO‑27001 compliant)
- Integrated “Nazorg” after‑care module with scheduled check‑ins, outcome tracking, and relapse alerts
- Open REST/GraphQL API and FHIR‑compatible endpoints for seamless integration with municipal IT stacks
- Real‑time analytics and predictive risk scoring using machine‑learning models
- Resident mobile app for self‑service actions, document upload, and communication with coaches
- Multi‑tenant SaaS architecture with audit logging and GDPR‑ready data handling