Pilot Fiber provides dedicated fiber‑optic connectivity with symmetric bandwidth ranging from 100 Mbps to 100 Gbps, provisioned on demand without long‑term contracts. Its multi‑terabit backbone and 20+ POPs deliver enterprise‑grade SLAs, BGP routing, dual‑stack IPv4/IPv6, and private Ethernet or CloudConnect links to major CSPs. The service targets enterprises, data‑center operators, colocation providers, and cloud‑intensive businesses that need reliable, low‑latency network performance.
Funding
$17M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
FGFounders
Product
Problem
Businesses that rely on internet connectivity for critical operations often face unreliable service, limited bandwidth scalability, and restrictive long‑term contracts from traditional ISPs, which can impede productivity and increase operational risk.
Solution
Pilot Fiber delivers dedicated, fiber‑optic connectivity solutions that provide symmetric, high‑capacity bandwidth on demand. Customers can select from Dedicated Internet Access, IP Transit, CloudConnect, and Ethernet Transport services, all provisioned over Pilot’s own multi‑terabit backbone and 20+ nationwide points of presence. The network is monitored in real time with automated fault detection, and support is available 24/7 through a local NOC. Plans are contract‑free, allowing businesses to scale from 100 Mbps up to 100 Gbps within a business day, while maintaining enterprise‑grade SLAs, BGP routing, and dual‑stack IPv4/IPv6 support. Secure, private connections to major cloud providers and direct Ethernet lines eliminate reliance on the public internet, ensuring low latency and consistent performance for mission‑critical applications.
Target Audience
The primary customers are enterprises, data‑center operators, colocation providers, and cloud‑intensive businesses that require reliable, high‑speed, symmetric connectivity and private network links. Secondary markets include building owners and channel partners seeking to offer premium connectivity services to their tenants.
Features
- 100 % fiber‑optic infrastructure with real‑time fiber monitoring and automated fault remediation
- Contract‑free, on‑demand bandwidth scaling from 100 Mbps to 100 Gbps, provisioned in ≤ 1 business day
- Enterprise‑grade SLA with 15‑minute response time, 100 % uptime guarantees, and sub‑millisecond regional latency
- Multi‑terabit national backbone spanning 20+ POPs, supporting both static and burstable IP Transit plans
- Full BGP routing capabilities, dual‑stack IPv4/IPv6, and Q‑in‑Q VLAN tagging for private Ethernet services (EPL, EVP‑LAN)
- Direct, private connections to AWS, Azure, GCP and other CSPs via CloudConnect, bypassing the public internet
- 24/7 NOC staffed by local technicians, with dedicated account managers and remote diagnostics tools
- Flexible Ethernet transport options including point‑to‑point EPL and point‑to‑multipoint EVP‑LAN architectures, scalable to 100 Gbps