Cofense Reporter embeds a one‑click “Report Phish” button into major email clients, enabling users to submit suspicious messages directly to the security operations center. The solution automatically enriches each report with threat intelligence, integrates with SIEM/SOAR platforms for incident triage, and provides real‑time feedback and reporting metrics to improve phishing detection and user awareness.
Funding
Funding not disclosed
Founders
Product
Problem
Phishing emails remain a primary vector for credential theft and malware infection, yet many employees either ignore suspicious messages or lack a clear, low-friction method to report them, reducing overall organizational resilience.
Solution
Cofense Reporter embeds a one‑click reporting mechanism directly into the user's email client, enabling immediate submission of suspicious messages to the security operations center. Upon submission, the tool delivers instant, contextual feedback to the reporter, reinforcing proper behavior and accelerating the learning loop. Reported emails are automatically enriched with threat intelligence, correlated with existing security alerts, and routed to incident response workflows. The solution integrates with existing security awareness platforms and SIEMs, allowing organizations to consolidate reporting data, measure user participation, and continuously refine phishing defenses.
Target Audience
The primary customers are security operations teams, IT administrators, and compliance officers at mid‑size to large enterprises seeking to improve phishing detection and user awareness without disrupting existing workflows.
Features
- One‑click “Report Phish” button for Outlook, Gmail, and other major email clients, requiring no additional software installation
- Real‑time feedback popup that confirms receipt and provides brief guidance on phishing indicators
- Automated enrichment of reported messages with URL reputation, attachment sandboxing, and sender reputation checks
- Centralized dashboard displaying reporting rates, top threat vectors, and user performance metrics
- RESTful API and native connectors for SIEM, SOAR, and security awareness training platforms to streamline incident triage
- Configurable policies to trigger targeted training or simulated phishing campaigns based on individual reporting behavior
- Role‑based access controls and end‑to‑end encryption to ensure compliance with data protection standards
- Multi‑tenant architecture supporting enterprise-wide deployment across distributed business units