Pharos provides native observability for Salesforce, continuously collecting and visualizing error data from Apex, LWC, and Flows within the org. It offers real-time alerts, detailed traceability to the exact code or flow step, and dashboards that prioritize incidents by business impact, enabling admins and developers to resolve issues in minutes.
Funding
Funding not disclosed
Founders
Product
Problem
Salesforce teams often lack real-time visibility into errors, automations failures, and performance issues across their orgs, forcing them to manually search debug logs or rely on delayed error emails. This results in prolonged downtime, missed business impact, and inefficient troubleshooting.
Solution
Pharos delivers native observability for Salesforce by continuously collecting error data from Apex, Lightning Web Components, Flows, and system emails. The platform aggregates, analyzes, and visualizes this data within Salesforce, providing real-time alerts, detailed traceability to the exact line of code or flow step, and dashboards that highlight trending issues. By integrating directly with the Salesforce platform, Pharos inherits Salesforce’s security model and stores data within the org, ensuring compliance and data residency. Users can prioritize incidents based on business impact and resolve errors in minutes rather than days, improving operational stability and protecting the organization’s Salesforce investment.
Target Audience
Primary customers are Salesforce administrators, developers, and operations teams in enterprises and mid‑size organizations that run complex, custom‑heavy Salesforce implementations and need proactive error monitoring and rapid troubleshooting.
Features
- Native Salesforce integration that captures errors, logs, and metrics from Apex, LWC, and Flow executions in real time
- Real-time alerting via Slack and in‑app notifications for critical failures, with configurable severity thresholds
- Interactive dashboards that visualize error trends, root‑cause traces, and impact metrics across the entire org
- Detailed error traceability down to the specific line of code or flow element, eliminating manual log hunting
- Open‑source Pharos Triton logger for free, unlimited logging across Apex, LWC, and Flows, with data retained within the Salesforce environment
- Multi‑org monitoring and advanced features such as data masking, AI‑driven insights, and customizable analytics (available in higher tiers)
- Built‑in collaboration tools, including issue tracking and knowledge base links, to streamline team response