Perks is a reward-based appointment scheduling application that utilizes AI and machine learning to streamline appointment management while incentivizing user engagement through redeemable perks points. The platform addresses the challenge of customer retention by encouraging users to rate and review services, thereby fostering loyalty and repeat business for service providers.
Funding
$769K raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Many service-based businesses struggle with customer retention and consistent appointment scheduling, leading to revenue instability. Customers often forget to book follow-up appointments, and businesses lack effective tools to incentivize repeat bookings and gather valuable feedback.
Solution
Perks is a mobile application designed to streamline appointment scheduling and enhance customer loyalty through a reward-based system. The platform allows customers to easily discover and book appointments with their favorite service providers across various categories, such as salons, spas, and dental clinics. After each appointment, customers are prompted to rate and review the service, the employee, and the merchant, earning redeemable perks points for future bookings. This integrated system encourages continuous engagement, provides valuable feedback to businesses, and fosters long-term customer relationships.
Target Audience
The primary target audience includes service-based businesses such as salons, spas, and dental clinics, as well as their customers seeking a convenient appointment scheduling and rewards platform.
Features
- Appointment scheduling across various service categories
- Integrated rating and review system for service feedback
- Reward-based perks points earned for completing reviews
- Points redeemable for discounts on future appointments
- Merchant social networking feed for staying updated on latest posts
- In-app chat functionality for direct communication with merchants
- Secure, contactless payment gateway for convenient transactions
- Mobile application available on both iOS and Android platforms