About Periskope

Periskope provides a platform that enables businesses to manage multiple WhatsApp numbers and automate workflows without requiring the WhatsApp Business API. It allows teams to create tickets from customer queries, schedule bulk messages, and track performance metrics, enhancing communication efficiency and response times.

<problem> Many businesses struggle to efficiently manage customer communications and workflows across multiple WhatsApp numbers, often relying on manual processes or the WhatsApp Business API, which can be complex to implement. This can lead to delayed response times, fragmented conversations, and difficulties in tracking key performance metrics. </problem> <solution> Periskope offers a platform designed to streamline WhatsApp management by enabling businesses to connect multiple WhatsApp numbers to a single, shared inbox. The platform allows teams to create tickets from customer queries, schedule bulk messages, and automate workflows using a custom rules engine. Periskope integrates with existing CRM systems like HubSpot, Freshdesk, and Zoho, and also offers integrations with Google Sheets and Zapier. The platform provides tools to monitor key metrics such as response rates and resolution times, and uses AI to flag important queries, summarize chats, and draft responses. </solution> <features> - Multi-number inbox: Connect multiple WhatsApp numbers to one shared inbox, without requiring the WhatsApp Business API. - Team access: Enable multiple team members to view and respond to messages without direct WhatsApp access. - Ticket management: Create tickets from customer queries in both group and 1:1 chats, with options to flag important queries using AI or emojis. - Scheduled messaging: Schedule and send messages to WhatsApp groups and contacts. - Role-based permissions: Set role-based permissions for team members to control messaging and response capabilities. - Integrations: Connect with HubSpot, Freshdesk, Zoho, Google Sheets, and Zapier to sync tickets and automate workflows. - AI-enabled productivity: Auto-flag important queries, summarize chats, and draft responses using AI. - Custom APIs & Webhooks: Connect with internal systems to manage WhatsApp numbers, groups, and chats. </features> <target_audience> Periskope is designed for businesses, ranging from startups to established enterprises, that rely heavily on WhatsApp for customer communication and internal workflows. </target_audience>

What does Periskope do?

Where is Periskope located?

Periskope is based in San Francisco, United States.

When was Periskope founded?

Periskope was founded in 2023.

How much funding has Periskope raised?

Periskope has raised 1200000.

Location

San Francisco, United States

Founded

2023

Funding

1200000

Employees

8 employees

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Periskope

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Executive Summary

periskope.app 2K+

Crunchbase

Founded 2023 – San Francisco, United States

Funding

Estimated Funding

$1M+

Team (5+)

No team information available.

Company Description

Problem

Many businesses struggle to efficiently manage customer communications and workflows across multiple WhatsApp numbers, often relying on manual processes or the WhatsApp Business API, which can be complex to implement. This can lead to delayed response times, fragmented conversations, and difficulties in tracking key performance metrics.

Solution

Periskope offers a platform designed to streamline WhatsApp management by enabling businesses to connect multiple WhatsApp numbers to a single, shared inbox. The platform allows teams to create tickets from customer queries, schedule bulk messages, and automate workflows using a custom rules engine. Periskope integrates with existing CRM systems like HubSpot, Freshdesk, and Zoho, and also offers integrations with Google Sheets and Zapier. The platform provides tools to monitor key metrics such as response rates and resolution times, and uses AI to flag important queries, summarize chats, and draft responses.

Features

Multi-number inbox: Connect multiple WhatsApp numbers to one shared inbox, without requiring the WhatsApp Business API.

Team access: Enable multiple team members to view and respond to messages without direct WhatsApp access.

Ticket management: Create tickets from customer queries in both group and 1:1 chats, with options to flag important queries using AI or emojis.

Scheduled messaging: Schedule and send messages to WhatsApp groups and contacts.

Role-based permissions: Set role-based permissions for team members to control messaging and response capabilities.

Integrations: Connect with HubSpot, Freshdesk, Zoho, Google Sheets, and Zapier to sync tickets and automate workflows.

AI-enabled productivity: Auto-flag important queries, summarize chats, and draft responses using AI.

Custom APIs & Webhooks: Connect with internal systems to manage WhatsApp numbers, groups, and chats.

Target Audience

Periskope is designed for businesses, ranging from startups to established enterprises, that rely heavily on WhatsApp for customer communication and internal workflows.