The Self-Booking System provides an embeddable online scheduling portal that syncs in real time with Google Calendar, Outlook, and iCal, allowing clients to view up‑to‑date availability and book appointments without manual intervention. It automates confirmations, reminders, and follow‑up via email and SMS, supports multi‑location and multi‑staff resources, and offers a RESTful API and webhooks for CRM/ERP integration. An analytics dashboard gives businesses insight into booking conversion, no‑show rates, and resource utilization while maintaining TLS encryption and GDPR‑compliant data storage.
Funding
Funding not disclosed
Founders
Product
Problem
Many service-oriented businesses rely on manual phone calls or fragmented email threads to schedule appointments, leading to double bookings, missed slots, and inefficient use of staff time. Customers often experience friction when they cannot view real-time availability or confirm bookings instantly, reducing satisfaction and conversion rates.
Solution
The Self-Booking System offers an online, client-facing scheduling portal that synchronizes directly with a business’s internal calendar, eliminating the need for manual coordination. Users can view up-to‑date availability, select preferred time slots, and receive instant confirmation without human intervention. The platform automatically generates calendar events, sends configurable email or SMS reminders, and updates availability in real time to prevent conflicts. Integration points include popular calendar services (Google Calendar, Outlook) and a RESTful API for custom CRM or ERP connections, enabling seamless data flow across existing workflows. Administrative dashboards provide visibility into booking metrics, resource utilization, and allow staff to set rules such as buffer times, capacity limits, and service-specific durations. All data is transmitted over TLS and stored in a GDPR‑compliant database, ensuring privacy and security for both businesses and their clients.
Target Audience
The primary customers are small to medium‑size service businesses such as salons, medical clinics, consulting firms, and fitness studios that need an efficient, self‑service appointment scheduling solution.
Features
- Real-time two‑way calendar sync with Google Calendar, Microsoft Outlook, and iCal via OAuth 2.0
- Self‑service booking widget embeddable via JavaScript snippet or iframe for websites and mobile apps
- Automated confirmation, reminder, and follow‑up notifications via email and SMS with customizable templates
- Rule engine for buffer periods, maximum daily appointments, and service‑specific duration settings
- RESTful API and webhooks for integration with CRM, ERP, and payment gateways
- Multi‑location and multi‑staff support with resource pooling and priority routing
- Analytics dashboard showing booking conversion, no‑show rates, and resource utilization trends
- End‑to‑end TLS encryption and role‑based access control for data security and compliance