Pepper provides a mobile platform that integrates payments, ordering, loyalty, and marketing into a single device, allowing hospitality staff to manage transactions and customer engagement directly from the table. This technology eliminates the need for staff to return to a central POS, enhancing operational efficiency and improving customer service.
Funding
Funding not disclosed
Founders
Product
Problem
Hospitality staff often need to return to a central point-of-sale (POS) system to manage transactions, orders, and customer loyalty programs. This process can reduce operational efficiency and detract from the customer experience. Existing technology stacks can be disjointed, making it difficult to gain a complete view of the business and its customers.
Solution
Pepper provides a unified platform that integrates payments, ordering, loyalty programs, and marketing tools onto a single mobile device. This allows hospitality staff to manage all aspects of customer interaction directly from the table, eliminating the need to return to a central POS. The platform streamlines operations, enhances customer service, and provides a comprehensive view of customer data. By consolidating these functions, Pepper helps businesses improve efficiency, increase table turnover, and personalize customer engagement.
Target Audience
Pepper targets restaurants, pubs, bars, cafes, coffee shops, QSRs (Quick Service Restaurants), and kiosks looking to streamline operations, enhance customer engagement, and increase revenue through integrated technology solutions.
Features
- Mobile ordering and payment processing directly at the table
- Integrated loyalty program management with QR code scanning
- Web and app-based ordering and payment options for customers
- Real-time data analytics and reporting on customer behavior and spending
- Personalized marketing and CRM tools for targeted offers and promotions
- Tableside order and payment functionality via Quickpad device
- Flexible tipping and bill-splitting options
- Integration with existing POS systems