Peerbound is an AI platform that unifies customer voice data from various sources to generate sales enablement assets. It automatically finds relevant proof points, creates on-brand customer stories and slides quickly, and proactively delivers targeted proof to sales teams via Slack and email. This process helps B2B marketing teams convert customer advocacy into measurable revenue acceleration.
Funding
Funding not disclosed
Founders
Product
Problem
B2B marketing teams often struggle to efficiently identify customer advocates and create compelling, on-brand customer stories. The traditional process of finding suitable customer testimonials and developing them into impactful narratives is time-consuming and resource-intensive. This can result in missed opportunities to leverage customer success for sales engagement and revenue generation.
Solution
Peerbound is an AI-powered platform designed to automate the discovery of customer advocates and the generation of customer stories from audio and video recordings. The platform uses sentiment analysis to identify key moments of customer advocacy within recorded calls and other content. It then transcribes these recordings and extracts the most powerful quotes, automatically generating on-brand customer stories and slides in minutes. These stories can be delivered directly to sales teams, ensuring they have the right content at the right time to drive engagement and close deals.
Target Audience
Peerbound primarily targets B2B marketing teams, particularly those focused on customer marketing, product marketing, and sales enablement, who aim to leverage customer stories to drive sales and revenue.
Features
- AI-powered sentiment analysis to automatically identify customer advocates from audio and video recordings.
- Automated transcription and quote extraction to streamline content creation.
- On-brand customer story and slide generation in minutes.
- Integrations with popular CRM and communication platforms to deliver stories to sales teams.
- "Peerbot" functionality proactively delivers relevant customer stories to sales reps for each opportunity.
- Ability to transform case study interviews, webinar recordings, and conference talks into customer stories.