PayZen provides an AI‑driven, interest‑free patient financing platform that embeds directly into hospital and health system workflows. The solution uses AI underwriting of up to 30,000 data points to create personalized, fee‑free payment plans that patients can enroll in under a minute via a digital self‑service portal or staff assistance, improving collections and patient satisfaction while eliminating repayment risk for providers.
Funding
$32M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
+2Founders
Product
Problem
Patients often cannot afford out‑of‑pocket medical costs, leading them to delay or avoid necessary care, while healthcare providers experience rising bad‑debt and low collection rates from self‑pay patients.
Solution
PayZen offers an AI‑driven, interest‑free patient financing platform that creates personalized payment plans aligned with each patient’s ability to repay. The solution is fully embedded in provider workflows, allowing patients to enroll digitally in under a minute via a self‑service portal or through staff assistance. AI underwriting evaluates up to 30,000 data points to generate relevant offers, achieving a high enrollment success rate and keeping patients on track with automated servicing. Pre‑built EMR/EHR integrations and end‑to‑end automation reduce administrative effort and enable providers to launch the program within weeks. The platform delivers a non‑recourse, fee‑free financing model that improves patient satisfaction while increasing collections and cash flow for providers.
Target Audience
Primary customers are hospitals, health systems, and other healthcare providers that manage self‑pay patient populations and seek to improve collections and patient access to care.
Features
- AI underwriting that analyzes tens of thousands of data points to generate personalized, interest‑free payment plans
- Fully embedded digital enrollment experience that can be completed by patients in under one minute
- Seamless pre‑built integrations with major EMR/EHR systems for automatic data flow and workflow alignment
- End‑to‑end automation of plan servicing, payment reminders, and patient support through a self‑service portal and US‑based customer service
- Non‑recourse financing model that eliminates repayment risk for providers and requires no credit checks or fees for patients
- White‑labeled virtual and physical Care Card offering ongoing financing for scheduled procedures and post‑care services
- Rapid implementation timeline (weeks) with turnkey setup from enrollment to servicing