Patients Know Best provides a cloud‑native personal health record platform that aggregates data from NHS Digital, GP systems, hospitals and wearables into a single searchable record. The solution offers secure, role‑based access and integrated messaging for patients, clinicians and carers via web, mobile and NHS App, and includes FHIR‑compatible APIs for interoperability with existing EHRs.
Funding
Funding not disclosed
Founders
Product
Problem
Patients and caregivers often encounter fragmented health information spread across multiple providers, electronic systems, and personal devices, making it difficult to obtain a complete, up‑to‑date view of medical history, test results, and care plans. This fragmentation hampers coordinated care, delays decision‑making, and limits the effectiveness of remote monitoring and patient‑initiated communication.
Solution
Patients Know Best delivers a cloud‑native personal health record (PHR) platform that consolidates data from NHS Digital feeds, GP systems, wearable devices, and patient‑entered inputs into a single, searchable record. The solution provides secure, role‑based access for patients, clinicians, and authorized carers via web, native mobile apps, and the NHS App. Integrated messaging and care‑plan modules enable real‑time communication and collaborative care planning without requiring separate portals. Open APIs and FHIR‑compatible interfaces allow seamless interoperability with existing electronic health record (EHR) ecosystems, supporting data exchange, analytics, and population‑level reporting. All data are stored under NHS‑approved security standards with granular privacy controls and audit logging, ensuring compliance with GDPR and UK health‑information regulations.
Target Audience
Primary users are patients and their informal carers, while secondary users include primary‑care physicians, specialists, and health‑system administrators responsible for coordinated care delivery and population health management.
Features
- Unified health record aggregating GP data, hospital test results, imaging reports, and wearable sensor streams in near‑real time
- Secure, end‑to‑end encrypted messaging and care‑plan sharing between patients, clinicians, and designated carers
- Role‑based access controls with granular consent management and full audit trail for regulatory compliance
- Native web, iOS, Android, and NHS App interfaces delivering consistent user experience across devices
- Open FHIR‑compliant APIs for bidirectional integration with EHRs, scheduling systems, and analytics platforms
- Automated appointment scheduling and symptom‑tracking modules that feed data back into the patient record
- Population‑health dashboards for commissioners and information officers, providing aggregated utilization and outcome metrics
- Continuous compliance with NHS Digital security frameworks and GDPR‑aligned data protection policies