Funding
Funding not disclosed
Founders
Product
Problem
Endoscopy centers face challenges in ensuring patients fully comply with preparation instructions for procedures like colonoscopies and endoscopies. Poor patient adherence to prep protocols can lead to canceled procedures, wasted resources, and the need for repeat examinations.
Solution
Patient Relay offers an automated patient engagement solution that leverages text messaging to guide individuals through the colonoscopy and endoscopy preparation process. The platform delivers timely, customized text messages to patients, providing reminders and instructions on key steps such as what to buy, when to stop taking medications, when to start fasting, and how to take their prep. By automating these communications, Patient Relay aims to improve patient compliance, reduce no-shows, minimize staff workload, and ensure better outcomes. The system provides a streamlined approach to patient communication, optimizing the preparation process and improving the overall patient experience.
Target Audience
Patient Relay targets endoscopy centers and healthcare providers seeking to improve patient compliance with procedure preparation protocols and reduce the administrative burden on their staff.
Features
- Automated, customized text message reminders and instructions for each patient
- Guidance on what to buy for the prep
- Reminders on when to stop taking medications
- Notifications on when to start fasting
- Instructions on when and how to take the prep
- Reminders for arrival at the endoscopy center