PatientPoint operates the largest network of digital signage in medical offices, delivering behavior‑science‑based health content across waiting rooms, exam rooms, staff areas, and post‑visit spaces. The platform lets providers and life‑science brands customize and schedule videos, infographics and interactive experiences, while real‑time analytics track engagement and outcomes such as screening or vaccination uptake.
Funding
Funding not disclosed
Founders
Product
Problem
Patients often experience long wait times and limited personalized education during clinic visits, leading to missed opportunities for health promotion, reduced adherence, and lower patient satisfaction. Healthcare providers and life‑science brands lack an efficient way to deliver targeted, behavior‑changing messages at the point of care.
Solution
PatientPoint operates the largest network of digital screens installed in waiting rooms, exam rooms, staff areas, and post‑visit spaces across thousands of medical practices. The platform delivers professionally produced, behavior‑science‑based health content that can be customized to a practice’s specialties and a brand’s campaign goals. By presenting relevant education and prompts during natural downtime, the solution increases patient awareness, drives preventive service uptake, and supports staff communication. Real‑time analytics track engagement metrics, enabling providers and marketers to measure impact and refine messaging for better health outcomes and business performance.
Target Audience
Primary customers are medical practices, health systems, and specialty groups seeking to improve patient education and operational efficiency, as well as pharmaceutical, OTC, medical device, and digital‑therapeutic brands aiming to reach patients and providers at high‑impact moments within the clinic environment.
Features
- Over 145,000 networked digital devices deployed in 30,000 locations covering more than 124,000 healthcare providers and 14+ specialties
- Cloud‑based content management system allowing instant customization of videos, infographics, 3‑D models, and interactive touch‑screen experiences for each care touchpoint
- Behavior‑science‑driven content library designed to improve understanding, adherence, and preventive service utilization
- Multi‑screen workflow integration (pre‑visit, waiting room, exam room, staff meeting rooms, post‑visit) to reinforce messages throughout the patient journey
- Built‑in analytics dashboard providing view‑through rates, engagement time, and outcome metrics such as screening or vaccination uptake
- Secure, closed‑environment delivery ensuring brand safety and compliance with healthcare privacy standards
- API and integration options for electronic health records, patient portals, and practice management systems to trigger personalized content