The startup operates a property management platform that connects homeowners with franchisees to enhance short-term rental services and streamline landlord administrative tasks. By providing tools to optimize rental income, the company enables homeowners to effectively monetize their properties while offering franchisees a structured business model for profitability.
Funding
$10M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Managing short-term rental properties on platforms like Airbnb and Booking.com can be complex and time-consuming for homeowners, requiring significant effort in listing creation, guest communication, cleaning, and maintenance. Maximizing rental income and maintaining high occupancy rates demands continuous price optimization and multi-platform advertising, which can be challenging for individual landlords.
Solution
Pass the Keys provides a full-service property management solution that handles all aspects of short-letting, from listing creation and price optimization to guest management and cleaning services. Leveraging a network of local franchisees, the company combines a national brand with local expertise to ensure properties are well-managed and achieve their full earning potential. Pass the Keys manages guest communications, including guest selection, verification, and 24/7 support, ensuring a seamless experience for both hosts and guests. The company also offers a client portal, providing homeowners with full oversight of upcoming bookings, rental income, property performance, and guest reviews.
Target Audience
The primary target audience includes homeowners in the UK and Spain looking to maximize income from their properties through short-term rentals without the day-to-day management responsibilities.
Features
- Professional cleaning and laundry services with photos taken after each cleaning
- Dynamic pricing and occupancy optimization across 20+ channels, including Airbnb, Booking.com, and VRBO
- Guest screening and verification processes to ensure property safety
- 24/7 guest support and communication management
- Client portal for hosts to track bookings, income, and property performance
- Digital welcome guide for guests
- Maintenance services to address property upkeep
- Local account managers dedicated to each property