Paratus Health provides generative AI voice solutions specifically designed for healthcare communication workflows. This platform automates patient access, administrative tasks like scheduling and intake, and intelligent outreach for growth. The result is reduced operational costs, increased appointment throughput, and improved patient satisfaction across voice, text, and chat channels.
Funding
Funding not disclosed
Founders
Product
Problem
Traditional patient intake processes are time-consuming and often result in wasted wait times, leading to physician burnout and inefficient operations. Manual data collection can be prone to errors, and the lack of comprehensive patient information prior to appointments hinders clinical decision-making.
Solution
Paratus Health offers an AI-powered platform that automates patient intake, transforming wait times into productive preparation time. The platform uses voice-assisted AI to conduct in-depth patient interviews, collecting detailed medical histories, symptoms, and insurance information before appointments. This data is then analyzed to generate concise, actionable reports for physicians, providing key insights and potential diagnoses. By streamlining appointments and reducing administrative burdens, Paratus Health aims to improve patient satisfaction, reduce costs, and enhance the overall efficiency of healthcare practices. The AI assistant, named Ava, is trained on specialty-specific medical knowledge and can handle scheduling, insurance verification, and clinical documentation.
Target Audience
Paratus Health primarily targets healthcare providers, including physicians, specialists, and medical practices, seeking to streamline patient intake, reduce administrative burdens, and improve patient engagement.
Features
- Voice-assisted AI for automated patient outreach and data collection via phone calls
- Smart Symptom Analysis: AI systematically breaks down patient symptoms and history into clear, actionable insights for doctors before the first visit.
- Real-time insurance verification and benefits checks
- Generation of structured clinical reports, including medical history, symptoms, medications, allergies, and family history
- Integration with EHR systems for seamless data transfer
- HIPAA-compliant infrastructure with end-to-end encryption and role-based access control
- Customizable AI agents tailored to specific medical specialties, including cardiology, orthopedics, dermatology, neurology, pediatrics, and oncology
- 24/7 availability for scheduling, intake, and documentation