Paperfly provides an e-commerce fulfillment and nationwide delivery service in Bangladesh, utilizing real-time tracking technology and a dedicated relationship team to ensure efficient order management. The platform addresses the logistical challenges faced by online merchants by offering next-day delivery in Dhaka and 24-72 hour delivery across the rest of the country, along with automated billing and cash-on-delivery options.
Funding
$23.2M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
E-commerce merchants in Bangladesh face logistical challenges, including limited reach, inefficient delivery networks, and the need for reliable cash-on-delivery services. Many lack the infrastructure to manage nationwide deliveries, especially to remote areas, hindering their ability to scale their businesses.
Solution
Paperfly provides a comprehensive e-commerce logistics solution, offering nationwide doorstep delivery and pickup services with extensive coverage across Bangladesh. The platform utilizes a tech-enabled infrastructure, including real-time tracking and a dedicated relationship team, to streamline order management and ensure efficient delivery. Paperfly offers next-day delivery within Dhaka and 24-72 hour delivery to the rest of the country, along with automated billing, cash-on-delivery, and cashless payment options. Their services include warehousing and fulfillment facilities, enabling merchants to outsource their logistics operations.
Target Audience
Paperfly primarily serves e-commerce merchants in Bangladesh, ranging from small and medium-sized businesses to larger enterprises, who require reliable and efficient nationwide delivery and fulfillment services.
Features
- Nationwide doorstep delivery coverage, reaching 4554 unions in Bangladesh
- Real-time tracking via online platform and mobile app
- Cash-on-delivery (COD) and cashless payment options
- Automated billing system for hassle-free transactions
- Dedicated relationship team for order management support
- Next-day delivery within Dhaka and 24-72 hour delivery for the rest of Bangladesh
- Doorstep pickup service from anywhere in the country
- Merchant payment within 24 hours of delivery completion
- Smart Check feature to access customers’ previous delivery records
- Return OTP feature for full control of returns
- Free in-app call support for queries
- Fulfillment and warehousing facilities