This platform provides AI-powered personalization for retailers, leveraging first and zero-party data to build predictive models. With a one-click integration, retailers can identify and convert shoppers while maintaining customer privacy.
Funding
$4M raised to dateRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Product
Problem
Retailers struggle to deliver truly personalized customer experiences due to fragmented data, reliance on limited first-party data, and the complexity of integrating AI-driven insights into their existing tech stacks. This results in generic interactions that fail to resonate with individual shoppers, leading to lower engagement, reduced conversion rates, and missed revenue opportunities.
Solution
Panorama AI offers a Customer Experience Platform that unifies customer data from various sources, including first-party, zero-party, and multimodal data (audio, video, etc.), to create a holistic view of each customer. The platform leverages AI to generate real-time predictions about customer behavior, such as predicted lifetime value and likelihood to convert, enabling retailers to deliver hyper-personalized experiences across all channels. With a no-code journey orchestration tool, retailers can design and manage omnichannel campaigns based on these AI-driven insights, optimizing customer engagement and driving revenue growth while maintaining customer privacy.
Target Audience
Panorama AI targets enterprise retailers seeking to improve customer engagement, increase revenue, and optimize marketing ROI through AI-powered personalization.
Features
- Unified customer profiles built from first-party, zero-party, and multimodal data sources
- AI-powered predictive models for lifetime value, conversion likelihood, and channel affinity
- No-code journey orchestration tool for designing and managing personalized omnichannel campaigns
- Real-time product recommendation models for web, app, email, and SMS
- Advanced segmentation based on predictive intelligence, not just customer attributes
- Integration with A/B testing frameworks for continuous journey optimization
- Pre-built integrations with marketing and e-commerce platforms
- Managed onboarding and one-click integration options