Pango
Pango provides an agentic hub that automates e-commerce shipping, tracking, returns, and warehouse fulfillment across over 100 carriers. Its AI-driven delivery promise engine generates checkout date estimates with 99% accuracy, boosting conversion rates by 5-8% and reducing manual operational workload from 50% to 5%.
- Logistics & Supply Chain
- AI Agents
- Retail Technology
- Artificial Intelligence
- Software Only
Funding
Raised to date
$500KRaised to date based on public sources. This may differ from the amount the company actually raised and is based only on what is publicly available on the internet.
Founders
Founder details are not available yet.
Product
Problem
E-commerce merchants rely on fragmented logistics tools that require manual oversight for shipping, tracking, and returns, slowing decision-making and increasing operational overhead. Poor delivery date transparency contributes to cart abandonment rates as high as 70%, while managing returns and exchanges across multiple carriers adds further complexity and cost.
Solution
PANGO provides an agentic hub that unifies e-commerce operations across delivery management, order tracking, returns, and warehouse fulfillment in a single platform. The system connects to over 100 shipping carriers and uses AI-powered workflows to automate rule-based processes, such as rerouting delayed shipments or selecting optimal fulfillment locations. Its conversational "Ask Pango" interface lets merchants automate any rule or process through natural-language requests. The platform also delivers AI-driven insights from return and shipment data, alerting teams to operational issues and enabling proactive logistics management without manual intervention.
Target Audience
Primary customers are e-commerce brands and merchants, particularly fashion and retail companies, that need to streamline shipping, delivery promises, tracking, and return management across multiple carriers and regions.
Features
- Multi-carrier orchestration layer connecting to over 100 shipping providers, including DHL, FedEx, and UPS, with real-time availability and performance data
- AI-driven delivery promise engine that generates checkout date estimates with 99% accuracy by synthesizing inventory levels, warehouse locations, carrier performance, and customer geolocation
- Pre-purchase banner with dynamic "Get it by [Day]" messaging and real-time countdowns designed to boost conversion rates by 5-8%
- Distributed inventory logic that determines optimal fulfillment locations based on customer proximity and local stock availability
- Conversational "Ask Pango" interface enabling natural-language automation of any rule or process
- AI workflows and a Data Hub providing full access to shop data with automated anomaly detection and alerting
- Integration with major e-commerce platforms and shipping providers, with implementation typically completed in under one hour