Paddl offers a single compliance and operations platform for hospitality venues, from independent cafés to national chains. It provides timestamped evidence for inspections, incidents, and claims, helping operators avoid allergen‑related legal issues and regulatory penalties while streamlining daily workflows. Users report up to 75% fewer emergency callouts after adopting the system.
Funding
Funding not disclosed
Founders
Product
Problem
Hospitality operators must manage extensive compliance documentation, daily operational routines, and equipment maintenance across multiple venues, often using scattered spreadsheets, messaging apps, and paper checklists. Failure to meet allergen and food safety regulations can lead to criminal prosecution, rating drops, and loss of bookings.
Solution
Paddl offers a unified SaaS platform that digitizes food safety records, HACCP plans, allergen tracking, risk assessments, and other compliance documents, providing automated reminders and a complete audit trail. The system also centralizes daily routines, staff training, equipment logs, and supplier notifications, enabling consistent operations across single cafés or national chains. Timestamped evidence is captured for every inspection, incident, and claim, creating verifiable records that protect businesses from regulatory penalties. Integrated AI-driven legal guidance helps users respond to complaints, manage insurance, and maintain licences. A mobile app gives staff real-time access to procedures and alerts during service, while managers benefit from analytics that reduce emergency callouts and save management time.
Target Audience
Primary customers are hospitality operators of cafés, restaurants, and catering businesses—including independent venues and multi‑site chains—that need to maintain food safety and allergen compliance while streamlining daily operations.
Features
- Digital compliance hub with HACCP, allergen, COSHH, fire safety, and risk assessment modules, all with automated reminders and full audit trails
- Centralized operations dashboard for routines, training, equipment logs, contractor management, and supplier notifications
- Timestamped evidence capture for inspections, incidents, and claims, ensuring verifiable records for regulators and insurers
- AI-powered legal and regulatory guidance to assist with complaints, licence management, and risk mitigation
- Mobile app for staff to access procedures, receive alerts, and complete checklists in real time during service
- Integrated equipment management that tracks maintenance, predicts failures, and logs callouts to reduce downtime